Delivery information

Shipping Policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Sometimes orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Egypt
Shipment methodEstimated delivery timeShipment cost
Cairo, Giza1-3 business daysFree
Alexandra2-5 business days40 EGP
All-City3-5 business days50 EGP

* Overnight delivery is only available for orders with delivery addresses within continental Egypt

Delivery delays can occasionally occur.

  • International Shipping

Shipping charges for your order will be calculated and displayed at checkout.

And if you need more information call us or sent an email

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Contact us about that to help you

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do ship outside Egypt but we can not return and refund.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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